1. We accept orders for delivery anywhere in the world. Our delivery charges are per order, regardless of quantity, and are as follows: UK Mainland - £4.95 and UK Highlands/Islands and Eire - £6.95. For Northern Ireland and the rest of the world please phone +44 (0)1455 251 720 for a quotation. Currency Converter
2. Please allow 2 days for delivery in the UK, up to 5 days to Europe and up to 10 days to the rest of the world.
3. Payment must accompany the order. Cheques and postal or money orders only accepted for orders made out to Nest and received by post to Nest, , United Kingdom.
Credit/debit card purchases can be accepted on this website or by phoning +44 (0)1455 251 720.
4. All goods must be checked at the time of delivery. Nest must be contacted within three days in writing or by phone on +44 (0)1455 251 720 in the event of damage or loss. If goods were damaged or unsatisfactory on arrival a replacement product, or something of the same value if you wish a different item, will be sent at no extra cost. We do not refund any money we will only give store credit.
Your securityYou can buy in confidence from our website using your credit or debit card. The e-commerce shopping facility is provided by www.mals-e.com who's servers are protected by Secure Sockets Layer (SSL).
Privacy PolicyWho we are
In this Privacy Policy references to 'we' and 'us' are to Nest.
What information we collect and how
The information we collect via this website may include:
(a) Any personal details you type in and submit, such as name, address, email address, etc.
(b) Your IP address (this is your computer's individual identification number) which is automatically logged by our web server. This is used to note your interest in our website and track your order/s.
(c) Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code.
What we do with your information
Any personal information we collect from our website will be used in accordance with the Data Protection Act 1998 and other applicable laws.
The details we collect will be used:-
(a) To process your order and to provide after-sales service.
(b) To comply with legal requirements.
(c) In certain cases we may use your email address to send you information about new products. In such a case you will be offered the option to opt in/out before completing your purchase.
We will never pass the information we collect to third parties not involved in supplying our online service.
We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our e-mails for us. Rest assured that third parties will not be allowed to use your personal information for their own purposes.
Your rights
(a) You can ask us to update or remove your personal information by emailing or by writing to us at Nest, 59 Teign Bank Road, Hinckley,
Leicestershire
LE10 0ED UK. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sales obligations.
(b) You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the above address, enclosing a cheque for £10 payable to Nest to cover our administration costs.